Customer service

We are here for you. Our customer service is here to give you quick answers to questions about orders, offerings, and everything in between.

FAQ

Frequently asked questions

What payment methods do you offer?

In our online store you can pay with regular credit cards, Apple Pay and Google Pay.

How long delivery time can I expect?

Delivery time usually depends on the type of product you order, which supplier is shipping the product and what country you living in. Generally, you can expect 7-12 days within Europe, but this can vary.

How much does shipping cost?

We provide free shipping on all our products.

I have a question about an order, how do I contact you?

For questions regarding orders and products, please contact us at support@monarken.com.

Where do I find my customer account?

To log in to your customer account, please go to this page .

Contact us

Please fill out the form to start a support ticket with us. We will usually respond within 48 hours.

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